WEBSITE PRIVACY POLICY
Data Protection Highlights
Thank you for visiting frontwoodstrategies.com, and all of their subdomains and aliases (collectively, the “Website”). These data protection highlights are intended to provide you with a few key highlights from our data protection notices and will tell you how Frontwood Strategies, LLC, (“Frontwood,” “we,” “our,” or “us”) use Personal Data (as defined below) collected at this Website. Our data protection notices below will provide you with more detail on Frontwood’s data protection practices.
What is Personal Data?
“Personal Data” means any personally identifiable information that can be linked back to you such as your name, email address, or IP address.
How Does Frontwood Collect Personal Data?
We collect Personal Data when you visit our Website, submit information through our submission forms, contact us, send information to us directly, or upload information to our technology platforms. We also receive Personal Data collected by our affiliates, channel partners, service providers, and other third party providers.
How Frontwood Uses Personal Data
Frontwood processes your personal information to transact business and maintain a professional relationship with you or your company, including fulfilling our contractual obligations to you. We use this information where necessary to take steps prior to entering into a contract with you, to provide for contracted services, and to serve the legitimate business interests of Frontwood. We may share your personal information with any person working within Frontwood on a “need to know” basis to ensure we are able to perform our obligations to you. We use third-party services providers who process personal information on our behalf in order to provide services to us, including IT systems providers and IT contractors, attorneys, and auditors. We process your personal data to operate, evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of and optimizing our advertising; analyzing our products, services, websites, and facilitating the functionality of our websites). We use Personal Data to comply with legal obligations.
Your Rights
Please email info@frontwoodstrategies.com to access, amend, delete, rectify, withdraw consent, or object to the processing of your Personal Data. Our data protection notices have more information about these options.
Contact Us
If you would like more information on our data protection practices, you can review our full data protection notices contained on this Website. Please direct any complaints, requests, or inquiries to info@frontwoodstrategies.com. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.
Full Website Privacy Notice
Thank you for visiting the Website. Frontwood is committed to protecting your privacy. This Website Privacy Notice (the “Website Privacy Notice”) tells you how Frontwood uses Personal Data (as defined below) collected at this Website.
The data protection practices set forth in this Website Privacy Notice are for websites owned by Frontwood. The Website may contain links to other websites, applications, or services maintained by third parties. If you visit any of these third party websites, applications, or services, please review the data protection-related notice(s) posted at those websites as the information practices of such other third parties are governed by those third parties’ data protection notice(s).
By using this Website, you are accepting the practices described in this Website Privacy Notice. If you do not agree with the data practices provided in this Website Privacy Notice, you should not use the Website or other websites owned by Frontwood. We encourage you to periodically review this Website Privacy Notice to stay informed about our collection, processing, and sharing of your Personal Data. Your continued use of this Website after we make changes to the Website Privacy Notice is deemed to be an acceptance of those changes.
What This Notice Covers
This Website Privacy Notice applies to the processing of Personal Data collected by us, for example, when you:
visit our websites that display or link to this Website Privacy Notice;
visit our branded social media pages;
visit our offices;
receive communications from us, including emails, phone calls, texts, or fax;
use our products and services (where we act as a controller of your Personal Data); and
register for, attend, and/or otherwise take part in our events, webinars, contests, or promotions.
Personal Data Frontwood Collects
“Personal Data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who may be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
The Personal Data that we collect directly from you includes the following:
Contact information: first name, last name, employer, city, state, country, phone number, and email addresses
Event Information: if you have attended an event, we may, with your further consent, scan your attendee badge which will provide us your Personal Data, such as name, title, company name, address, country, phone number, and email address.
Office Visits: if you visit our offices, you will be required to register as a visitor and provide your name, email address, phone number, company name, time of arrival, and time of departure.
Information gathered through submission forms: when you voluntarily submit Personal Data through our submission form, you expressly consent to the collection, use, and disclosure of your Personal Data in accordance with this Website Privacy Notice. You can withdraw your consent at any time by emailing info@frontwoodstrategies.com. You may provide information to be published or displayed on public areas of the Website or transmitted to other users of the Website or third parties (“User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
The Personal Data that we collect indirectly about you includes the following:
Automatically collected information: information collected via cookies and Web beacons, including IP address, browser name, operating system details, domain name, date, time of visit, the pages viewed, and other similar information
Information from third parties: we collect information about you from other sources, including third parties from whom we have purchased Personal Data, and combine this information with Personal Data we collect, or as otherwise provided by you. This helps us to update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you. In particular, we collect Personal Data from third party providers of business contact information, including mailing addresses, job titles, email addresses, phone numbers, user behavior data, IP addresses, social media profiles, LinkedIn URLs, and custom profiles, for purposes of targeted advertising, delivering relevant email content, event promotion, sales/marketing, business intelligence, and profiling.
Cookies: we use common information-gathering tools, such as tools for collecting usage data, cookies, web beacons, and similar technologies to automatically collect information that may contain Personal Data from your computer or mobile device as you navigate our Website, use our services, or interact with emails we have sent to you. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Website, and understanding how visitors use the Website. Cookies can also help customize the Website for visitors. Cookies alone cannot amount to the collection of Personal Data, but if you provided Personal Data, cookies can be tied to such information. Aggregate cookie and tracking information is shared with third parties. Please review our Cookie Notice to see the types of cookies we use.
Web beacons: pages of our Website may contain small electronic files known as web beacons (also referred to as clear gif, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or for other related website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
How We Use Your Personal Data
We collect and process your Personal Data for the purposes and on the legal bases identified in the following (where we act as a controller of your Personal Data):
Where we have obtained your consent, such as:
for marketing purposes (such as you signing up for one of our newsletters);
to follow up on an inquiry for our products and services (where you have requested a demo or a phone call); and
for any other requests you have made where you have specifically authorized the use of your Personal Data.
Where we have entered into a contract, such as
for the use of our Website, Materials, and services;
for managing payments in order to complete a transaction with you;
to provide support for our products and services (you can reach out to us by phone or email);
for any managed services that we may provide to you from time to time; and
for webinars that you have registered to attend; and
Where we have not entered into a contract with you, or obtained your consent, or have stated that another legal basis shall apply, then legitimate interest is the legal basis for the following processing activities:
assessing and improving your experience on the website (such as analyzing trends in order to overall improve your experience, or to track your usage and interactions with the Website);
marketing purposes, such as personalized advertisements and content;
security purposes such as investigations of suspicious activity or for compliance purposes (such as investigating fraud or misuse of our Website); and
enhancing user experience and improving our products and services.
Frontwood processes and discloses Personal Data when cooperating with the appropriate regulatory and government authorities. When Frontwood processes Personal Data for this purpose, the legal basis for processing shall be for compliance with a legal obligation to which Frontwood is subject.
Visitors under the age of 16
Our Website is not intended for persons under the age of 16. Thus, we do not intentionally gather Personal Data from visitors who are under the age of 16. If you are under the age of 16, please do not submit your Personal Data via our submission forms.
Notices on behavioral advertising and opt-out for Website visitors
We also use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect information relating to your use of the Website. Google Analytics uses cookies to help us analyze how users are interacting with the Website and provide you the most relevant content. For more information on Google Analytics, please visit Google’s website and their various pages describing Google Analytics, such as www.google.com/analytics/learn/privacy.html.
If you would like more information on the technologies that we use on our Website, please contact info@frontwoodstrategies.com.
Who Do We Share Personal Data With?
We use third-party businesses to provide products and perform specialized services for data processing. When we provide Personal Data to these businesses, they are not permitted to use the Personal Data for any reason outside of the scope for which we contracted them.
The ways in which we may share your Personal Data include the following:
When we use our third-party processors (such as Squarespace) to improve the performance of our services. This is required for us to provide our services to you. We execute contracts with our third parties to ensure they fulfill their data protection obligations.
When you register for a webinar, it is done through one of our third-party partners. In these circumstances, your information will, additionally, be subject to such partners’ or sponsors’ privacy statements. If you do not wish for your information to be shared, you may choose to not opt-in via the applicable event/webinar registration.
With Frontwood affiliates and other companies that become part of Frontwood in the future.
We will disclose your information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Finally, given your implied or affirmative consent, we reserve the right to disclose your information for other purposes.
Frontwood reserves the right to disclose your Personal Data under the following conditions: (1) when permitted or required by law; (2) when trying to protect against or prevent actual or potential fraud, unauthorized transactions, or other suspected illegal activity; or (3) when investigating suspected fraud or other suspected illegal activity, which has already taken place.
Sale of Personal Data
Frontwood will never sell your Personal Data.
Data Security and Retention
Your Personal Data is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.
We (and our third-party service providers) use a variety of industry standard security measures to prevent unauthorized access, use, or disclosure of your Personal Data. These security measures consist of but are not limited to data encryption and physical security. No method of transmission or method of electronic storage over the internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Frontwood will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Website Privacy Notice or until you request its deletion, unless a longer retention period is required by applicable data privacy law.
We take reasonable steps to ensure that your Personal Data is accurate, complete, current, and otherwise reliable for its intended use.
If Frontwood obtains knowledge that one of our service providers or employees is in violation of this Website Privacy Notice, Frontwood will take commercially reasonable steps to prevent the unauthorized use or disclosure of your Personal Data. Frontwood takes data privacy seriously. Therefore, we agree to take commercially reasonable measures to ensure the proper handling of your Personal Data by our employees and service providers.
Your Rights
You have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws, these rights may include:
accessing, correcting, amending, deleting your Personal Data;
objecting to any processing of your Personal Data carried out on the basis of our legitimate interests (right to object). Where we process your Personal Data for direct marketing purposes or share it with third parties for their own direct marketing purposes, you can exercise your right to object at any time to such processing without having to provide any specific reason for such objection;
not being subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"). Automated Decision-Making currently does not take place on our Website or in our products; and
if the collection of your Personal Data is based on consent, withdrawing your consent at any time.
request to limit the use or disclosure of your personal data
How to exercise your rights
To exercise your rights, please contact us at info@frontwoodstrategies.com.
More Important Information
California Consumer Protection Act
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
We do not provide services, or other items of value, as consideration for your, or your end users’, personal information protected by the CCPA.
You are responsible for ensuring your compliance with the requirements of the CCPA in your use of the services we provide to you and your own processing of personal information.
Here are a few things that Frontwood will NOT do with personal information in the scope of acting as a service provider, as defined by CCPA:
sell, rent, or otherwise disclose your personal information to third parties in exchange for money or something else of value
use your information outside the scope of the agreement(s) for services that we have with you
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this personal information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at info@frontwoodstrategies.com. We will verify your request using the information associated with your account, including email address. Consumers can also designate an authorized agent to exercise these rights on their behalf.
CANSPAM
Frontwood agrees to act in compliance with the United States CANSPAM Act. In order to comply, we have taken appropriate measures for our commercial electronic messages (including emails). You can learn more about the CANSPAM act by visiting the FTC official website by following this link https://www.ftc.gov/.
Contacting Us
To exercise your rights regarding your Personal Data, or if you have questions regarding this Website Privacy Notice or our privacy practices please send an email to info@frontwoodstrategies.com. Alternatively, you may send notice by way of mail at the address listed below:
Frontwood Strategies, LLC
1121 Asquith Drive
Arnold, MD 21012